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| SOFTWARE
PRODUCTS |
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| The
Request/Order
Management
module
manages
work
order
entry
and
processing,
provides
table-driven
catalogues
to
facilitate
quick
updates
and
allows
the
user
to
track
orders
by
statuses
such
as:-
Quotation,
Confirmed,
In-Process,
Completed
and
Cancelled. |
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| This
module
maintains
company's
products/services
data,
allows
for
a
Flexible
Pricing
Structure,
taxes,
discounting
and
bundled
price
structures. |
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| The
Customer
Product
Management
(CPM)
module
facilitates
the
planning,
execution,
and
order
fulfillment
phase.
CPM
tracks
and
monitors
orders
and
other
projects
and
processes
from
start
to
finish,
in
both
text
and
graphic
modes. |
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| This
module
provides
complete
engineering
cost
estimation
and
order
form
management.
The
business
unit
is
able
to
manage
and
control
all
contractor
work. |
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| The
Customer
Relation
Management
(CRM)
creates
and
maintains
customer
profiles
by
managing
customer
information,
contacts,
and
addresses.
User
friendly
and
easy
to
use,
the
module
utilizes
cutting-edge
technology
of
the
telecommunications
industry. |
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| The
Discovery
and
Reconciliation
module
(DRM)
is
an
extendable
and
scalable
network
system
management
solution
that
enables
the
discovery
of
network
elements,
the
reconciliation
of
hardware
and
integration
with
the
OSS. |
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| This
module
provides
engineering
network
inventory
support,
Link/Circuit
design
and
allows
capacity
management
and
troubleshooting
of
the
entire
network.
It
also
supports:
voice,
data,
dark
fiber,
ATM,
Frame
Relay
SONET
and
DWDM. |
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