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OTTAWA, May
6, 2003 -
NTG Clarity
Networks Inc.,
a leading
provider of
network, IT
and infrastructure
services and
solutions,
today announced
that Telecom
Ottawa Limited
(www.telecomottawa.com),
a broadband
data utility
serving the
Ottawa region,
has selected
NTGs integrated
operations
support system
(OSS) software.
The OSS will
manage customer
orders, network
inventory,
service provisioning
and trouble
ticket management.
The system
will support
Telecom Ottawas
deployment
of services
such as data
networking
and ultra
high-speed
Internet-access
for businesses
on its all-optical
communications
network. Additionally,
e-business
applications,
videoconferencing
and other
advanced communications
and multimedia
services are
fully supported.
"Now
that our all-optical,
next generation
Ethernet-based
network is
fully operational,
customer provisioning
activities
have greatly
increased,"
said Dave
Dobbin, Executive
Vice President,
Telecom Ottawa.
"We needed
to integrate
our various
business processes
to improve
economics
and delivery
of our broadband
services to
our Ottawa
customers.
NTGs solution
met with our
stringent
requirements
for a flexible,
feature rich
and scalable
OSS that could
be implemented
within very
tight timeframes.
In addition
NTG has an
impressive
track record
in OSS implementation
with other
traditional
telecom and
utility telecom
carriers."
NTG Claritys
OSS provides
an integrated
suite of applications
to enable
customer information
management,
order management,
network inventory
maintenance,
capacity management,
service provisioning,
IP addressing,
service management
and trouble
ticketing.
Customized
reporting
is available
to track the
performance
of any of
these applications.
The user-friendly
screens are
also designed
to meet the
information
requirements
of both the
technical
engineer and
the customer
service representative.
NTG Clarity
Founder and
CEO Ashraf
Zaghloul stated
"We are
very proud
to have been
selected by
Telecom Ottawa
as their integrated
OSS supplier
and partner.
Their rigorous
selection
process proves
once again
that our NTS
software solution
is tailored
for the utility
telecom service
provider.
In fact, NTG
is positioning
NTS to be
the defacto
OSS standard
for utility
Telecom service
providers.
Our success
in this market
place is attributable
to our products
rich feature
set, NTGs
implementation
velocity,
complemented
by our in-house
expertise
and our competitive
pricing. Our
software and
services enable
our customers
to achieve
increased
productivity,
faster execution
and the implementation
of innovative
business solutions."
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