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MW:
Good
day this is
Michael Wachs
with CEO Cast.
I'm here with
Ashraf Zaghloul.
Ashraf is Chairman
and Chief Executive
Officer of NTG
Clarity Networks
Inc., a company
trading on the
Venture Exchange
under the symbol
of NCI. The
one that is
the leader in
delivering network,
IT and infrastructure
solutions to
telecom service
providers. Thanks
for joining
CEO Cast today,
Ashraf.
AZ:
Thank
you Michael,
it's nice
to be here.
MW:
The
company recently
reported surging
revenues of
$8.5 million
dollars, more
than double
the comparative
year over
year results.
Perhaps you
can begin
with an overview
and then we'll
get into some
of the areas
that you were
able to accelerate
your development
in.
AZ:
Yes! NTG Clarity
was founded
in 1992 as
a network
and technology
consulting
firm. In 1997,
we reorganized
to focus on
the telecom
field and
we found that
a niche to
reorganization
in North America
and around
the world.
There is high
demand for
these services
and since
then we been
growing about
75 - 100%
every year.
The high demand
is what enabled
us to achieve
this big growth
last year
and were confident
that we will
be able to
carry on this
growth for
the coming
years too.
MW:
What kinds
of services
do you provide
to the telecom
service providers?
AZ:
One of the
primary advantages
of NTG Clarity
is that we
provide a
complete range
of services
to the telecom
market. We
assist in
developing
marketing
products,
as in new
product introductions,
we work in
engineering
design, planning
and construction.
We complete
assessments
of client's
current networks
to capitalize
on their current
capacity and
release unused
capacity.
We also work
in provisioning.
And we acquired
an in-building
cabling company
that does
vertical cabling
and fibre
installs.
We also provide
products for
all operations
and support
systems. So
we feel that
we have a
full solution,
and that's
why our customers
like working
with us.
MW:
As you look
at this particular
sector, the
telco sector
has of course
been hit particularly
hard. Yet
you continue
to see robust
revenue growth.
How is this
possible?
AZ:
A
couple of
reasons, we're
not a hardware
manufacturer.
We don't manufacture
parts, which
is a sector
that has really
been affected
hard. We provide
services to
our customers,
who in turn,
provide service
to the public
at large.
The economy
is still doing
well, and
companies
still require
telecommunication
services.
So, from that
aspect, first
of all, we
have seen
very little
impact from
the economy.
The other
factor is,
in spite of
some of the
weaker players
in Canada
that we have
seen go under,
the large
players are
still competing.
To compete,
they are trying
to build networks
across the
country and
to build these
networks they
use NTG Clarity
services.
So actually
in the last
few months,
we have seen
an increase
because the
large organizations
realize they
have to build
bigger networks
and so we've
been fortunate
in that way.
MW:
Provisioning
is of course
been a key
issue for
many companies.
How do you
address that?
AZ:
Well, we've
got a good
number of
engineers
that are provisioning
engineers
who understand
the industry
and could
step in to
help our customers
quickly achieve
service level
goals. So
in this sense,
we feel comfortable
that we have
the resources
to help our
customers
achieve their
goals.
MW:
The company
saw an significant
increase among
your client
base. As you
look at some
of your clients
who might
they be, and
what niches
have you sought
to carve out
for yourself?
AZ:
Well,
our clients
are all the
large telecommunication
companies
in Canada;
so AT&T
Canada, Bell
Intrigna,
TELUS, Group
Telecom and
Rogers Communications.
So we're fortunate
that we've
been able
to work with
all these
large companies.
A niche, of
course, is
that we have
a wide range
of services
that there
is a high
demand for
and a lack
of good resources
like ours
that can deliver
quality work
on time and
at a good
price.
MW:
What about
the geographic
footprint
for the company?
You have offices
in Toronto,
Calgary, Vancouver,
Montreal as
well, as of
course, in
Egypt. What's
is the opportunity
for further
geographic
penetration?
AZ:
Actually,
right now,
that's a good
question.
We have just
started to
open an office
in the US
and we have
chosen Chicago
as a starting
point for
operations
across the
US. We are
also are looking
at opportunities
internationally,
such as in
Pakistan.
We figure
our next growth
opportunity
to achieve
our ambitious
growth targets
is internationally
and across
North America.
That's why
we've taken
these steps
in the US,
in Egypt,
and in Pakistan.
This will
allow us to
capitalize
on the deregulation
of telecom
industries
that will
be happening
in 2002. And
at NTG Clarity
we feel we
are one of
the best alternatives
for these
telecom companies
across the
world because
we have the
expertise,
we have the
skills and
we can help
them do it
and deliver
it right,
at the right
cost.
MW:
As
you look at
the NTG Clarity
telecom system
it has number
of modules.
How is this
used as a
solution for
your clients?
AZ:
At this time,
what we try
is, whatever
our customer
needs, we
have a module
to fill the
gap. Usually
the customer
has some of
the large
systems that
they have
implemented
that will
work in a
certain domain,
like, they
have a strong
billing system,
but then a
weak configuration
and asset
management
system. That's
where our
modules would
compliment
their existing
systems and
work closely
to give them
the best results.
So we find
that each
one of these
modules as
in configuration
management,
asset management,
IT management,
warehousing,
or project
tracking,
could be deployed
quickly with
the current
systems to
give them
the best results.
Usually the
current systems
they have,
the large
systems, serve
one or two
of their requirements,
but don't
serve the
rest very
well. Our
systems were
developed
by strong
engineers
who have field
expertise
and know what
our clients
really require.
That's why
our customers
choose our
modules to
complement
their systems.
MW:
Now as you
look at your
customer base
you mentioned
many large
customers.
How are your
able to provide
an end-to-end
solution for
them?
AZ:
In most cases
we might not
be providing
the end-to-end
solution,
they might
take three
or four of
the services
from us because
they are a
large customer.
But at least
this way what
we can do
is provide
services for
whatever their
need is. Our
clients know
that if they
need the work
done today,
they can come
to NTG Clarity
to find the
right resources.
MW:
Given the
current softening
in the economy,
what impact
does this
have in your
sales cycle?
AZ:
As I mentioned,
the impact
we're seeing
is minimal
and that's
due to the
large organizations
realizing
that to survive
and to get
a larger market
share, they
need to spend
to build a
network. So
they require,
actually,
more of our
help and that's
why we are
seeing minimal
impact at
this time.
MW:
As
you look at
your client
base, it's
quite a broad
array, everybody
from CLECs
and ILECs
to ISPs and
ASPs. How
are you able
to help them
capitalize
on this convergence?
AZ:
First of all,
we understand
the Canadian
and North
American market
very well.
So we understand
the technology,
the market
and the structure
of networks.
So, coming
to us we can
help them
consolidate
quickly or
help them
build more
efficient
networks.
MW:
What
about strategic
partners and
what roles
are they playing
today?
AZ:
Well, with
our quick
growth obviously
we have been
concentrating
on our current
growth. Now
we are at
the stage
where we are
looking to
form strategic
partnerships
with the large
organizations
as we feel
now that we
have something
to offer them.
We have the
expertise
and we have
the manpower.
So we are
working on
a few of them
at this time
and are hoping
that they
bear fruit
in the near
future.
MW:
As
you continue
to see this
rapid growth
what have
you done on
the infrastructure
side to support
it?
AZ:
When you say
infrastructure
is that the
NTG Clarity
internal structure?
MW:
Right!
AZ: Yes!
Basically
what we've
done is hired
more senior
management
who have industry
experience,
the ability
to build the
teams and
the discipline
and the knowledge
to be able
to support
this quick
change. We
feel we have
a strong senior
management
team supported
by a strong
technical
team to meet
the customer's
demand. We
also have
a team of
what you might
say contractors
or consultants
available
to us on short
notice to
meet any requirement
our customers
might require.
MW:
What
about key
performance
milestones
now, what
should investors
look for in
the coming
quarters,
and you alluded
to US expansion
plans. How
long will
it take to
make inroads
and what is
realistic
in the next
couple of
quarters there?
AZ:
Well
we feel the
coming quarters
will be strong.
We'll achieve
our goals.
We have very
ambitious
goals that
we have published,
so far we're
on track for
the first
quarter and
we feel that
we will be
on track on
our second
quarter. So
from this
point of view
things are
moving as
we would like.
However, with
the downturn
in the economy
how much growth
will be achieved
in the US
is to be seen.
We're very
positive,
but again,
we will achieve
what we've
published.
MW:
As you look
at the trade-off
between growth
and of course
profitability,
how do you
manage that
and do you
have the strength
in the balance
sheet to support
it?
AZ:
That's a good
question,
it is one
of the things
we deal with
every day.
We want to
grow but also
we always
want to make
sure we are
profitable.
The balance
of course
is making
sure that
the projects
we bid on
are profitable.
We only hire
full-time
staff that
we need. If
we need occasional
staff for
extra work
we hire contractors
and consultants.
So our eyes
are always
on the profit.
MW:
I've been
speaking today
with Ashraf
Zaghloul;
Ashraf is
the Chief
Executive
Officer and
Chairman of
NTG Clarity
Networks Inc,
a company
trading on
the Ventures
Exchange under
the symbol
NCI and one
whose results
support its
leadership
position in
developing
networking,
IT and infrastructure
solutions
for its telecommunications
service providers.
Thanks for
joining CEO
Cast today,
Ashraf.
AZ:
Thank you
Michael.
MW:
This has been
Michael Wachs
for CEO Cast
where Wall
Street listens. |